FAQs

How can I check the status of my order online?

After submitting an order to us, we will send you an order acknowledgement email with your order number and details of the products you have ordered from us and any details of any delivery service. You can also contact our customer service center.
If you are a registered user, you can also view your order status logging in your account with your user ID (e-mail address) and password, and then clicking on the "orders" button.

 

Do you accept orders online for international delivery?

Orders can be placed from international destinations. Please check the shipping chart for details. For further assistance with your order please contact us at our customer care number. You can also email us at customercare@satyapaul.com

Can I pay my bill online? How?

You can pay your Satya Paul bill online conveniently and securely. In addition, you can pay through cheque/demand draft. Satyapaul.com accepts Visa, MasterCard, and American Express. Your account will be charged once your order has been shipped. We don't accept personal checks, money orders, or any other form of payment.

How many days will it take for my purchased merchandise to be shipped?

Your order will be shipped from our regional distribution center within approx. 7 to 9 working days. Should one or several items of your order be out of stock, we will contact you to confirm the delivery schedule.

What are current promotion details?

Terms & Conditions

  1. Registration coupon code of 15% off is valid on fresh merchandise only.