The agreement, inter alia, provides the terms that govern your access to use (i) Satya Paul’ website www.satyapaul.com and it's mobile and tablet applications (“platforms”), (iii) Satya Paul’ online lifestyle and fashion merchandise (“Products”) through the platforms, and (iv) the purchase of products, and any other service that may be provided by Satya Paul from time to time (collectively referred to as the “Services”).
You hereby understand and agree that the agreement forms a binding contract between Satya Paul and anyone who accesses, browses, or purchases the Products and uses the Services in any manner (“user”) and accordingly, you hereby agree to be bound by the terms contained in the agreement. If you do not agree to the terms contained in the agreement, you are advised not to proceed with purchasing the Products or using the Services. The terms contained in the agreement shall be accepted without modification. The use of the Services would constitute acceptance of the terms of the agreement
Users must be 18 years of age or older to register or visit or use the Services in any manner. By registering, visiting, or using the services, you hereby represent and warrant to Satya Paul that you are 18 years of age or older, and that you have the right, authority, and capacity to use the services, and agree to abide by the agreement. If a user is below 18 years of age, it is assumed that he/she is using/browsing the platforms under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has read and agrees to the terms of this agreement, including terms of purchase of products, on behalf of the minor user. Should Satya Paul be made aware that a user is under the age of 18 and is using/browsing the platforms without the supervision of his/her parent or legal guardian, Satya Paul reserves the right to deactivate such user’s account without further notice?
The contents of services, information, text, graphics, images, logos, button icons, software code, interface, design, and the collection, arrangement, and assembly of the content on the platforms or any of the other Services are the property of Satya Paul, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors and sister companies, as the case may be (“Satya Paul Content”), and are protected under copyright, trademark, and other applicable laws. You shall not modify the Satya Paul content or reproduce, display, publicly perform, distribute, reverse engineer or otherwise use the Satya Paul content in any way for any public or commercial purpose or for personal gain.
As means to assist the users in identifying the products of their choice, Satya Paul provides visual representations on the platforms including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representations, Satya Paul disclaims any guarantee or warranty of exactness of such visual representation or description of the product, with the actual product ultimately delivered to users. The appearance of the product when delivered may vary for various reasons.
Satya Paul authorizes you to view and access the Satya Paul content solely for identifying products, carrying out purchases of Products, and processing returns and refunds, in accordance with Return and Refund Policy, if any. Satya Paul, therefore, grants you limited, revocable permission to access and use the Services. This permission does not include permission for carrying out any resale of the Products or commercial use of the Satya Paul content, any collection and use of product listings, description, or prices, and, any derivative use of the platforms or of Satya Paul content.
Users may make purchases on the platforms. For the purposes of identifying a user, Satya Paul may, from time to time, collect certain personally identifiable information such as your first name and last name, email address, mobile phone number, postal address, other contact information, demographic profile, etc. users may also register themselves on the platforms. Registration on the platforms is one-time, and you are required to remember your username and password and keep the same confidential. In the event where you have misplaced your username and password details, you can retrieve and change the same using the “forgot username/password” option on the platforms.
The user shall assume all risks, liabilities, and consequences if his/her account has been accessed illegally or without authorization through means such as hacking and if through such unauthorized access, a purchase of products has been made through the services. It is specifically clarified that payments of monies towards any products purchased through the services by unauthorized or illegal use of the user’s account shall entirely be borne by the user.
Display of products for purchase on the platforms is merely an invitation to offer. An order placed by a user for the purchase of a product constitutes an offer. All orders placed by users on the platforms are subject to the availability of such products, Satya Paul’ acceptance of the user’s offer, and the user’s continued adherence to the terms of the agreement.
You agree to maintain and promptly update all data provided by you and to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, incomplete, or if Satya Paul has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, not current, incomplete, or not in accordance with the terms of the agreement, Satya Paul reserves the right to indefinitely suspend, terminate or block your access to the platforms, and refuse to provide you with access to the platforms in future.
All rights and liabilities of Satya Paul with respect to any Services to be provided by it shall be restricted to the scope of the agreement. In addition to the agreement, you shall also ensure that you are in compliance with the terms and conditions of the third parties, whose links are contained/embedded in the Services. It is hereby clarified that Satya Paul shall not be held liable for any transaction between you and any such third parties.
You understand that on your registration as a user or on your purchase of products on the platforms, you may receive text messages and/or emails from Satya Paul on your registered mobile number and/or email address. These messages and/or emails could relate inter alia to your registration, Satya Paul’ acceptance or rejection of your offer to purchase a Product, payment information, Product dispatch information, information pertaining to other activities you carry out on the platforms and information pertaining to the promotions that are undertaken by Satya Paul (or third parties in connection with the platforms) from time to time. It is specifically clarified that a text message and/or an email confirming the receipt of your order is not an acceptance from Satya Paul that the product will be delivered. Satya Paul’s acceptance of your offer to purchase shall occur and
conclude only when the products have been dispatched by Satya Paul and a text message and/or email confirming such despatch has been sent to you. Satya Paul, at all times, reserves the right to limit the number of items in, or cancel an order prior to despatch.
Any communication from Satya Paul shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on the platforms in the event there is a change. Further, Satya Paul may also send you notifications and reminders with respect to scheduled deliveries of the purchased products. While Satya Paul shall make every endeavour to share prompt reminders and notifications relating to the delivery of purchased products with you, Satya Paul shall not be held liable for any failure to send such notifications or reminders to you.
While Satya Paul shall make reasonable endeavours to maintain high standards of security and shall provide the services by using reasonable efforts, Satya Paul shall not be liable for any interruption that may be caused to your access or use of the Services.
Access to and registration on the platforms is free of cost. Although unlikely, Satya Paul may modify the fee, payment and promotions policy to include a fee on access and browsing of the platforms, or for use of any new service introduced by Satya Paul without serving prior notice on the users.
Fees & Payments The Services included on or otherwise made available to the users through the platforms are provided on an “as is” and “as available” basis without any representations or warranties, express or implied, except if otherwise specified in writing. Satya Paul does not covenant or warrant that:
The Services will be made available at all times
The Satya Paul content available on the platforms is complete, true, accurate or non-misleading
The Products are of specified merchantability, merchantable quality and fit for use for a particular purpose
The Products are of specified merchantability, merchantable quality and fit for use for a particular purpose. The user hereby affirms that the information provided by him/her is true, correct, and complete to the best of his/her knowledge and belief. The user agrees and understands that he/she will be solely responsible in the event of any inaccuracy or deviation therefrom at a later stage.
Cancellations by the Customer You may cancel your order or some items in your order before we bill and ship the items. As part of usual business practice, if we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed. Satya Paul has the full right to decide whether an order has been processed or not. Satya Paul reserves the right to accept or reject requests for order cancellations for any reason. You may also exchange the merchandise or get a refund by returning the merchandise in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 30 days from the date on which these goods are delivered. The customer agrees not to dispute the decision made by Satya Paul and accept Satya Paul’s decision regarding the cancellation.
Fraudulent /Declined Transactions Satya Paul constantly monitors the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing referral vouchers fraudulently shall be liable for legal actions under law and Satya Paul reserves the right to recover the cost of goods, collection charges and lawyer fees from persons using the platform fraudulently. Satya Paul reserves the right to initiate legal proceedings against such persons for fraudulent use of the Platform and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, Satya Paul reserves the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, Satya Paul shall owe no liability for any refunds.
All information in relation to third parties as available on the platforms (collectively referred to as “Third Party Information”) are provided solely for your reference. Satya Paul is not endorsing the Third-Party Information and is not responsible for any errors and representation nor is it associated with it and you shall access the Third Party Information at your own risk.
Further, it is up to you to take sufficient precautions to ensure that whatever links you select, whether from the platforms, or other Services, is free of such items such as, but not limited to, viruses, worms, Trojan horses, defects and other items of a destructive nature.
be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of Satya Paul, its parent company, group companies, subsidiaries, associates, affiliates, suppliers, vendors, sister companies or any third party hosting such material on the platforms, as the case may be.
If you believe that your intellectual property rights have been used on the platforms in a way that raises concerns of infringement, please write to us at [email protected] and let us know of your concerns.
You hereby agree to indemnify and hold harmless Satya Paul, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all claims, losses, damages, and/or costs (including reasonable attorney fees and costs) arising from (i) your access to or use of the services or products, (ii) violation of the agreement, (iii) infringement, or infringement by any other user of your account with Satya Paul, (iv) action or inaction on behalf of Satya Paul’s third party affiliates, manufacturers, vendors, suppliers and logistic partners in providing services; and (v) infringement of any intellectual property or other rights of any person or entity. Satya Paul shall notify you promptly of such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide Satya Paul with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage or cost.
In accordance with the provisions of the SPI Rules, any grievances which you may have with respect to the information shared by you with Satya Paul hereunder and its treatment, may be directed by you to the grievance officer of Satya Paul at [email protected] or at the below mentioned coordinates:
Name: Hirak Shah
Phone Number: (022)48966109
Email Address: [email protected]
Postal Address: Satya Paul Reliance Brands Limited Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122002 Designation: Grievance Officer
Name: Karandeep Singh
Phone Number: (0124) 3523154
Email Address: [email protected]
Postal Address: Reliance Brands Limited
Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43,
Gurugram, Haryana 122002
Designation: Nodal Officer
|Genesis Colors Limited||Bihar||0AABCG4825H1Z3||Reliance Corporate IT Park Limited,Plot No.210,233,Dudheshwernath Complex,Bailey Road, Rupaspur,Patna-800014|
|Genesis Colors Limited||Chandigarh||04AABCG4825H1ZW||PLOT NO.-178-178A, Unit No.152C, ELANTE,,Industrial Business PARK,PHASE-1,,Chandigarh,-111111|
|Genesis Colors Limited||Delhi||07AABCG4825H1ZQ||Internation Trade Tower,10th Floor Nehru Place,,DELHI-110019|
|Genesis Colors Limited||Gujarat||24AABCG4825H1ZU||Ground Floor-2,,3rd EYE Mall Panchvati Cross Road,,,Ahemdabad-380006|
|Genesis Colors Limited||Haryana||06AABCG4825H1ZS||301 to 303, 3rd Floor, Good Earth Busine,Sector 58, Golf Course Extension,,Gurgaon-122102|
|Genesis Colors Limited||Jharkhand||20AABCG4825H1Z2||2ND & 3RD FLOOR SANDHYA TOWER,PURLIA ROAD VILLAGE KONKA,,P.S. LALPUR RANCHI,JHARKHAND-834001|
|Genesis Colors Limited||Karnataka||29AABCG4825H1ZK||Shop No. F-73, First Floor,Mantri Mall Malleshwaram, Sampige Road,,Bangalore-560001|
|Genesis Colors Limited||Maharashtra||27AABCG4825H1ZO||4th Floor, Unit No. 437, Kaliandas,Udyog Bhawan Premises Co-operative Socie,Near Century Bazar,,mumbai-400002|
|Genesis Colors Limited||Rajasthan||08AABCG4825H1ZO||Shop No-2,Upper Ground Floor-Block B,,World Trade ,Park,JLN Marg,Malviya Nagar,,Jaipur-302017|
|Genesis Colors Limited||Telangana||36AABCG4825H1ZP||Shop No-2,Upper Ground Floor-Block B,,World Trade ,Park,JLN Marg,Malviya Nagar,,Jaipur-302017|
|Genesis Colors Limited||Tamil Nadu||33AABCG4825H1ZV||Shop No. 35, Express Avenue,,50L Whitesroad, Royapettah,,Chennai-600014|
|Genesis Colors Limited||Uttaranchal||05AABCG4825H1ZU||UG-13, PACIFIC MALL,RAJPUR ROAD,,DEHRADUN-248001|
|Genesis Colors Limited||Uttar Pradesh||09AABCG4825H1ZM||E-349B, Second Floor,,Mall Of India, Sector-18,,,Noida-201304|
|Genesis Colors Limited||West Bengal||19AABCG4825H1ZL||222,223,231,33 SYED AMIR ALI AVENUE,KOLKATA CIRCUS AVENUE POST OFFICE,,Kolkatta-700017|